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Showing results for tags 'stonebridge'.
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I have found that Barclaycard/ Stonebridge had been charging me for an accidental death insurance I did not want or apply for some years ago as being self employed and working at heights I had to carry my own special accidental death insurance. I have contacted both companies in March 2017, they passed me back and forth until late last year with no result other than an offer of £25 from Barclays and £50 from Stonebridge which I did not accept. In Stonebridges case they wanted me to sign a form saying that the payment was in full and final settlement which I found strange. I went on to make a claim through the Financial Ombudsman, but they were about as useful as a chocolate fireguard. They have just come back to me to say they cannot help. My question is should I now make a claim on the small claims court and if so who shall I make the claim against as I do not want to get bogged down between the two companies again. Any advice would be welcome. I have full documentation and a sequence of events if that helps. Many thanks for any help.
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Whilst helping out with the paperwork after my Brother-in-law's recent death we have come across a so-called Accidental Death Insurance policy taken out through Barclays Bank, we know he made 141 payments @ £8.50 per month. We've been in touch with Stonebridge asking for details of the policy and we're still waiting for the info to arrive but have reservations as to their selling techniques. We know he went to buy a policy that would specifically cover his funeral plan, he had already been long-term diagnosed with COPD (Chronic Obstructive Pulmonary Disorder) with Emphasyma had fully explained this when buying the policy in Barclays Bank, his daughter was also present during this process. Does anyone please have any advice as to how we should proceed with this, if at all, or wether we have a case for misselling?
