Hi, With ref to : https://www.consumeractiongroup.co.uk/forum/showthread.php?483974-ADVICE-required-Defendant-insurer-refusing-to-pay-for-credit-hire-vehicle I was just reading up on hire company car issues and have found myself in a similar situation described earlier this year in the forum. I had a car accident a few weeks ago and I was not at fault and my insurance company have referred me on to the solicitors and they offered to repair my car and give me a hire car to use, which I accepted as I believed this was something I was entitled to since I was not at fault. I am now being asked to provide all my bank details and find this very bizarre. I have called the solicitors and they say that they plan to get all costs covered by the other person's car insurance, which brings me back to why am I providing my bank details?? I came across this forum and began reading your posts on the forum to get advice and see if other people have been in this situation. May I ask what happened with your situation? Did the solicitors manage to claim back costs from the other insurance company? Did you encounter any other further problems/costs? and were you happy to pass on your bank statements? I have never dealt with an insurance claim before and thought this was going to be a simple to ensure my car is repaired, but have realised there is a lot more to this. I read in the forum that you did pass on you bank details to the solicitors. Did you find this was a safe thing to do or did they make you pay for anything? Is this all a normal process??? Many Thanks.