Showing results for tags 'smoking claim'.
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Hi anyone and all who who reads this, I was hoping for advice in Claims made against the consumer... heres the story. My Girfriend and i were staying at a Travelodge earlier in the month. She only recieved a letter through the door yesterday which was a 'Notice of Claim' from a third party company called CRS (Civil recovery solutions) of £150 for allegedly smoking in one of their rooms. First off me and my gf are smokers but were certainly not smoking in the room. Travelodge have not been in touch full stop. only the third party. so there is no claims of evidence or anything, just details of how to pay this Claim value of 150 pounds for specialist cleaning and the loss of rental opportunity etc etc. Having recieved the letter late i find myself not much time to deal with this. The letter states that ' If this claim is not settled within 14 days of this notice we will have no alternative but to refer this matter back to our client with a recommendation to consider issuing court proceedings' And we are on day 8 now. should i worry, what will happen when the 14 days expire? Any help or advice would be more than appreciated, Gary
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