HI, Broke down and the RAC recommended a garage to me. Car was towed there and it was an electrical problem with the dash. They said they would send it to external repair service and would confirm price. They called me back and told me they couldn't find anyone which I thought was odd. I looked online as I didn't want to have my broken down car back and have to tow it from my house to somewhere else and found there were many companies that would repair the dash 99% success or no charge good reviews etc. Rang back garage and so they said they would send it but they had to do extra work to install it when it came back. Rang dash repair service and they said no work was needed just plug in and play after their repair. So the garage dropped the charge and sent it away. It was repaired successfully and so fitted back to the car. I had a charge of 2.5 hours fault finding that was agreed by garage before this went ahead. When I got the bill there was a charge of £30 extra fault finding that was already confirmed in the 2.5 hours and a charge for a new car battery. I told them my battery in the car was fairly new and under warranty so could I have it back as they had charged me £90. Also when I came to collect the car I brought my old battery before the one that was in the car which was also good as I replaced it initially thinking the dash fault (which started before the breakdown) was because of battery. I was told if I put my battery back in it would invalidate the warranty on all repairs. I asked for my old battery back as it was under warranty and they told me it was in a big pile in the garage and would be hard to find. When I insisted the mechanic sent with me to get it told me it would be on the top of a small pile but had now gone missing. 6 calls and two emails to the garage owner and no reposes back, I am going to complain to the RAC which I told the garage I would do if they don't return my calls or emails by the end of the week. Should I go straight to small claims next? Thanks for your help! Sam