Hi everyone! I had recently a bit unusual ebay case on the ebay as a seller. I'll try to describe it below, but sorry for my English , I am not a native speaker. In the end of June I sold on the ebay a piece of relatively expensive equipment on the ebay (selling price was $4000). Next week after the end of the auction I intended to go to the vacation and wrote to the about this to the buyer as well as offer to pay later (in 3 weeks, after I come back) or cancel the deal if he not able to arrange payment before my leaving to the vacation (3-4 days, so I could post item immediately). He agree with dispatching after 3 weeks and paid after 5 days. As soon as I come back to Italy sent the parcel to the buyer by "priority international parcel" and sent him tracking with scanned cpy of postal receive. To tell the trough the tracking number work by a bit strange way: it was not indicated on the web site of Italian post and on the usps.com starting from 2-nd or 3-rd day after dispatching it was indicated as "Origin Post is Preparing Shipment". I made a couple of phone calls to the help line of the Italian post and they confirmed that parcel is dispatched, and now processing on the custom. They where also able to tell the dispatching date and address of the dispatching office. So I forward all this information to the buyer. on the 1-st of August (a bit more than one month afte the end of the listing and after one week after dispatching) buyer opened the case on the ebay. I again provide him tracking number and wrote about possibility to call to the post. two weeks after (3 weeks after dispatching of the parcel) he escalated dispute to the claim and I got a huge minus on my PayPal account. Once again I informed ebay customer support and buyer about possibility to confirm shipping by calling to the post but seems this offer was ignored. Finally 26-th of August (1 month and 2 day after posting) parcel appear on the usps.com and tracking told that: >Processed Through Sort Facility August 27, 2013, 7:41 am ISC NEW YORK NY (USPS) I forward this information to both, ebay resolution center and buyer, then start to wait. on September 2-nd I got letter from the ebay that "Your account was debited to repay eBay" I got zero balance and ebay took $580 from there (there was no money on the PayPal). ebay was not able to get any money from "reimbursement payment method" because credit card I entered there expired in April and they never ask me for the new one on September 3-rd tracking on usps.com finally told that that: >Priority Mail International Parcels Delivered September 3, 2013, 11:18 am I immediately forward this news to ebay and buyer, asked him immediately contact me in the case of any problems with the equipment (damaged, lost etc) and also ask buyer to close ebay case if he didn't received payment from the ebay or pay me again if he got it. I didn't get any answer until now. on September 4-th I appeal ebay case on the ebay and indicated that Item is finally delivered, dispatching date can be obtained from the scanned copy of postal receive or from by the phone call to help line of the post. They promise to respond in 48h but answered after 5 days following: So, they ignored possibility to check posting date again and they claiming that I sent parcel from Europe same day when it's appear in the NY. So, finally I am somehow upset with this situation but I didn't rally suffered financially from it. Ebay was able to take $580 from my account but I was owed to the ebay $290 as a seller fees, so total loss is less than $300. My account is blocked but in any case I didn't plan to sell anymore on the ebay for obvious reasons. As far as I understood ebay sending me two types of letters: to pay $290 seller fees (this would be very reasonable requirement in normal situation but after ebay steal from me $580 I am doubt if I should do this or not) to pay $3400 "reimbursement payment method" (what I consider as obvious [problem] from buyer or ebay because I have proofs of posing and delivery of the item as well as no complaints about damage or loss of the imem). What would you thing will be the most rational thing to do in this situation? Just leave everything as is? To pay seller fees and try to bring ebay to the court after (in order to get my $580)? To send some complain to the local police office? I would not spend plenty time for the actual loss of $300 but if there are some chances to escalate this situation to any direction it might has sense to pay more attention to it.