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4 weeks ago, I sent my Samsung s2 phone in excellent condition to this company following an online quotation of £67. There was no response as promised within 3 days of them receiving the phone. Then got a response 10 days later that my phone had "backside wear" and offered reduced price of £45. I refused as the phone was in pristine condition and asked them to send the phone back. I was even willing to pay the admin fee of £5 for returning the handset. In the meantime I tried calling them numerous times but never managed to get through!! Then I received the following email from one sally increasing the offer to £55. I again refused to support such unethical business practice and asked them to either pay in full as quoted or return my phone. It is nearly 2 weeks since I wrote to them about possible legal action and have sent 3 follow up mails since then without any response. Quick search on the net revealed many others had same problems. https://www.trustpilot.co.uk/review/igadgetsrecycled.co.uk. I now want to take them to small claims court and would greatly appreciate help from experienced members of this forum in this respect. Can the email I sent 11 days ago regarding possible legal action be regarded as letter of intent or do I need to send another, more formal email? Thanks in anticipation of help, Praveen
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- igadgetrecycled
- mobile recycle
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Hi, i have a BMW E61 2008 and i bought this car 2 years ago. I recently took out the warranty from car protect as i had a call from them earlier this year and they sounded pretty good () I specifically asked them if they covered air suspension and the lad their said he does, so i took his name and details of the call down i.e. time, date and caller. A few days ago my air suspension pump has failed and i have got it diagnosed from bmw. I called Car protect and they said they dont cover the air suspension pump! i had a right go at them saying that the car has only air suspension and no other type, therefore it should be classed as suspension and be fixed under that! They disagreed and so i will be calling trading standards as they claims to cover suspension but my car has air suspension so they have mis-sold me the policy and i should get it fixed or have my premiums returned!
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I had an account with Quidco and when the balance went above £500 the ceased it for themselves. They are claiming that one of the offers I went for was only available once per customer. This is true now, as they have updated their terms, but it was not the case when I made my orders. They are now quoting article 8 in their terms and conditions which allows them to take money whenever the like. My account was showing that Quidco themselves had received the money on the 1st of November. This is how my account looked last week: Now nothing. Has anybody else had a similar experience?