I too have received a letter last week from EPF stating that my secure loan with them has been sold and due to the way I have been treat over the last 8 years by EPF I am terrified to find out what this new company will be like. I genuinely believe I was mis-sold this loan (second mortgage) for example I was sold the loan over the phone in the back of my friends car; documentation arrived completed with only yellow post-it notes attached indicating where I had to sign. PPI was added without my knowledge. The APR I believed was set at 9.52% for the length of the loan, however this escalated to over 11% during 2008. Since January 2005 I have paid every month (although sometimes a little late) and yet the total that I borrowed £25,000 is still owed? I was not working full time when I took the loan, I was a single parent and the repayment period will not end until after I retire. I feel there is no way out of this nightmare, if my payment has been late even by 1 day EPF have rang me at work, left threatening messages on my answer machine and sent me endless letters (4 per week). Since taken the loan I have been unemployed on several occasions, I have rang the company in advance (often in tears) in the hope they would allow me to reduce my payments until I gain employment but the company has been very unhelpful and immediately have threatened with reprocessing my property. Since taken this unregulated mortgage it has had a massive impact on my health, as I really do not feel there is anyway out of this situation. I would be grateful for any advise received.

I have just been contacted by EPF which is Endeavor Personal Finance to say that my secured loan is being purchased by Sancopia Portfolios No 1 SARL (Sancopia) and this will be administered on their behalf by Moorgate Loan Servicing LTD They are saying this is legal to do this. I only have 9 payments left to clear this loan. Has anyone else experienced this transfer? Worried that they are going to try and flank me!

Does anyone know anything about this company?. They have bought up the loan books from the likes of MBNA and Egg. SARL indicates they are a foreign registered company who appear to transact their business through Arrow Global who in turn parcel out 'packets' of accounts to DCA's to follow up on. I presume they transact their business through Arrow as they would not have a Credit Licence to operate in the UK. I have tried an extensive search to find out detail of Britannia, nothing doing so far. This operation lacks transparency in my opinion, who exactly is the end user?, where are they located?, who are you dealing with?, remember the DCA's and Arrow are purely intermediaries in this process. Where is the data for customers held?, in the UK?, in a foreign jurisdiction?. Laughably Arrow Global is majority owned RBS Special Opportunities Fund which is a subsidurary of RBS!, the bank we have been forced to own. Any information or views gratefully received