I have worked as a temp for an agency that pays out for “holiday pay” where the holiday hasn’t been taken.
The problem is I wasn’t aware that I had to manually claim these payments during the year and that, according to them, they cannot be rolled over.
I worked for them in 2015 and 2016 (and this year) so I have in effect lost these payments as I have not adhered to their policy. (their policy is on their staff portal website and I think their contract, which I don’t recall ever seeing). I am annoyed as in the various numerous training I have had with them in terms of being compliant with their admin/paperwork as part of my duties they have never mentioned I had to claim these payments. In other words they have been very on the ball where it suits them.
Does anyone know if this is legal?
thanks