Hi all.
Hoping someone can advise me correctly.
Embarrassing but about six months ago i fell into a bit of a downward spiral and gambled quite a bit so asked Santander to cancel my card so i couldnt gamble online.
Up until recently i had no issues but last week i logged back in and the merchant in question accepted a payment off my old card which i believed was cancelled.
I spoke to Santander who said they reissued the card and didnt cancel it and couldnt cancel payments to the online bookmaker either.
Im not looking for any refunds etc but cannot quite grasp how the merchant can take payments off a card which is now no longer used and has old details, expiry and cvv etc.
Thanks all