Search the Community
Showing results for tags 'reimburse'.
Found 1 result
-
We have motor trade insurance, with three named drivers on the policy to drive any vehicle. The police pulled one of our vehicles over as it didn't show up on the MID. It was explained that it was covered under the policy and I even drove down to meet the officer and gave him the insurance papers. The police officer misunderstood the policy and said the driver was not allowed to drive the vehicle but I was allowed, but he still ordered a tow vehicle and impounded the car. We got our insurance company to speak directly to the police the very next morning to say the driver was covered to drive the car. It cost us £170 to get the car released from the pound and I have contacted the police legal team to claim reimbursement for this amount. Their legal team have come back with, 'The police officer was in belief that the driver was uninsured and therefore right in impounding the vehicle, therefore they deny liability whatsoever in respect of reimbursement of any fees'. They also lied in saying we did not provide evidence of the driver being insured at the time of being stopped, which we did and we have another witness to prove that. I am so angry because we have not committed any crime, yet they are treating us like criminals and charging us for it.
