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Hello, here another horror story about dvla, we moved house and changed car, sent all the papers, setup direct debit account, it all worked for 11 months, after which nothing went through, no communications from dvla, and we received a fine from them cos we did not pay one missing month (August 2017), no explanations, no warning why the debit stopped (we never changed bank or been in overdraft ). Now we realized our landlord trashed or sent back our V5C form, and we are in the middle of trying to get a new one and update our direct debit position with them, but nothing works, basically the address we give them (which is 100% accurate, we get letters from council, hmrc, bills, bank,..etc) does not go through. So at this point time is ticking , we'll get another fine , maybe forced to do a sorn, and who knows what, whenever we call them, they super rude and say they thought we wrote our address wrong(!!) and so they decided to eyeball it using google (!!!!!!)... needless to say we wont probably get a new logbook either..this is becoming a nightmare.. anyone in similar situation? Thank you Walt
