Hi all Hoping for some advice. I recently returned my Peugot 208 following the end of my PCP agreement. The car was well looked after and unmarked inside and out with the exception of two small stone chips on the bonnet. Mileage was well under. On the day the car was collected, I was there in person, the inspector went through it with a fine tooth comb, checking everyting off. The weather was dry and sunny so any marks would have been visible. The inspector actually stated that the car was in perfect condition and the best he had seen. He took photographs of the stone chips and logged them and I signed to say that I agreed with what he had found. I asked him at the time where he was taking the car as it was quite late on a Friday afternoon. He said that he was taking it home for the weekend and then taking it in on Monday. Surprise, surprise a week later I receive a letter from RMS Receivables indicating that there were dents on both front doors and that there was a charge of £50 to pay for the damage! This is absolutely not the case. There were no dents or any other damage on that car other then the 2 small stone chips when the car left me. I have emailed both RMS and Peugeot Financial Services today to say that they are wrong, there was no damage other than what I signed for and suggested that if there was damage they should speak to the inspector who collected the vehicle as he took it home for the weekend and that there was no damage when it left me. I have told them that I reject this claim in its entirety and ask them to confirm this. I haven't received anything back from them as yet, but I'm not expecting them to say "Oh sorry our mistake". I flatly refuse to pay this out of principle. If there was damage then fair deal but there was not! Does anyone have any experience of dealing with these people and any idea what I can expect next please? Any advice would be gratefully received. Thanks Jan

Hi long story attempted to be short. Son leased a care from Peugeot back in 2013. year and half later he landed a job as a rep, therefore got a company car. He decided to voluntary hand back the Peugeot at the beginning of this year, as it was costing him near £300 a month. After lots of arguments with the company and the insurance company, they finally agreed to the voluntary hand back of the car. The car was finally collected at the end of September. It had been parked up since January and not used. The car was immaculate inside and had general wear and tear on the outside, no major dents/ scratches or anything. However today a letter is received by son from RMS Receivables, saying that he is in default of the Consumer Credit Act 1974 under s86E ???? they are claiming that there is £250 worth of dents and scratches on the car that " the vehicle is found to be damaged over and above industry fair wear and tear" and payment is to be made in the next few days. How do they determine industry fair wear and tear? My son has not had any bumps accidents in this vehicle and it has not been driven since January 2015. I want to support him in disputing this but how do I go about it? Any ideas?