Hi, I've spent a few years playing a particular game on my iphone/iwhatever and spent quite a bit to get myself to where I was in the game. Sadly the developers pulled the plug for EU (not the rest of the world), so the game isn't "end of life"... Do I have any rights at all asking for the bits and bobs which I bought over time? On a side note.. Whether a company releases apps to the world, or to one country, it doesn't cost any more or less. The only thing that could drive an app developer out of a particular country would be law (I guess?). I've spoken to apple, but they want me to converse with the actual company first as they are quite clear in their agreements that they've got nothing to do with purchases (despite taking 1/3 cut) Anyway, some feedback would be interesting! Cheers, A

Hello. Sorry for my bad English I have an account with littlewoods and I saw they charge me every month : Shopping Insurance Covers Your Purchases + Payments. if I pay £60 on my account amount get less for £53 because they charge me 7£ for this thing. So is that something like PPI?

I bought a item on ebay ( mobile phone) & waited for delivery of the item item. After several weeks asked the seller about tracking number & seller gave me a number from One of the online courier service provider. Wait few more weeks & since there is no item or refund , had to file a ebay case. After another week or so ebay closed the case seller favor saying " tracking information shows Item has been delivered to buyer(me)". when I read check the same tracking details it shows " 17.07.2014 05:42 Delivery attempted 17.07.2014 09:44 Awaiting courier receipt ( the last update on tracking website). & did not find anything showing that the item is delivered ( even delivered to wrong person). Further to that it show they attempted delivery morning 5.42 which is a lie. Again appeal against decision pointing all above things but again ebay has denied my appeal. In the meantime I contacted the online courier service provider where seller bought the service & on staff had confirmed that the this particular shipment is "believed to be lost". I have the chat transcript in my email as evidence. During last week I contacted eBay through email & they keep refusing to accept the mistake they made. Yesterday I emailed the seller for the last time. I got the reply saying " it was unfortunate what has happened "& seller wants to refund me £30 once he/she get the refund from delivery company that means even seller accept this item has gone missing. I paid £140 & I lost my money & waste valuable time going after eBay & this seller. Would be much appreciated if you could advice me that how can I get my money back from eBay or this seller. thank you.

I purchased a replacement laptop battery via Ebay in August 2013, and chose this supplier as they advertised a 1yr warranty. I paid for the item via Paypal. 9 months down the line, the battery has failed. The supplier has refused to replace it FOC, and wants a part payment, about 75% of the full cost to send another battery. My view is that a warranty supposedly guarantee's the item purchased for a given period of time, and if it fails within that time, then it should be replaced at the suppliers cost, not the consumers. What are your views, please?

I have just updated itunes on my home PC. All my songs in the library have gone. How do i download my past purchases direct from Itunes thanks

A new scheme, 'It's On Us', randomly rewards 1,000 customers a week by repaying the cost of a purchase worth up to £500 Lloyds Bank will "reward" 1,000 current account customers every week by refunding a randomly selected purchase worth up to £500. The scheme, called It's On Us, is part of a new cashback scheme as the bank bids to attract - and keep - customers. The overall scheme, entitled Everday Offers, gives customers up to 15pc cashback on everyday spending at a range of participating retailers, including Ocado, Homebase, Morrisons and Argos. More retailers will be confirmed in the coming weeks. This is similar to a cashback offer run by its sister bank, Halifax. The It's On Us element, though, is entirely innovative. It will repay 1,000 transactions each month by repaying a purchase they have made on either their credit or debit card. The transactions will be selected at random, so a customer could be rewarded more than once, although the probability of this occurring is very small. The repayment covers almost any purchase, although a spokesman said that certain activities such as gambling and "adult sites" are excluded. Customers have to register for Everyday Offers to be included. http://www.telegraph.co.uk/finance/personalfinance/consumertips/banking/10416942/Lloyds-to-refund-1000-card-purchases-a-week.html

The OFT are writing to 29,500 state Schools asking them to remove restrictions. Where parents are forced to buy from specialist suppliers. http://www.dailymail.co.uk/news/article-2223168/Parents-lose-52million-year-uniform-costs-state-schools-force-spend-169-skirt.html

Hi I will be claiming back credit card charges from Lloyds for an old TSB credit card. I will be claiming interest in restitution. For the interest rate do I use the Purchase rate or the cash rate? Regards