I bought a Kodak Hero 5.1 Printer from Currys in January 2012. Recently I have noticed the print quality is terrible. The colour prints perfect but the black is faded and missing despite putting a brand new ink cartridge in less than a month ago.
I went through Kodak's support service on their website and after following all the instructions with regards to the missing print it says my printer needs a new printhead.
Now a new printhead is going to cost me as the printer is out of warranty but surely a printer should last a few years. My last printer was an Epson and I had that for 4 years before giving it to a friend who still uses it on a daily basis!!
Do I have a claim against Currys under SOGA as the printer has developed this fault within 2 years or would I be better off buying a new printer?
Hello,
I've got a 3 year old Epson Stylus 1400 (A3 printer) with a clogged up printhead. I have owned quite a few Epsons and they all seem to develop this problem.
Does anyone know if it's possible to get the printhead cleaned or replaced?
Thanks