Hi
Similar problem with ATL pt.
..paid almost £7000 for 3 books and 2 cd...no tutor support and no communication.
Now, after I paid in full and 3 years past
they refuse to refund my money saying that we finished our contract and they completed their obligations...
My argument is that they never provide the service they promised so the course was a big lie as I found out that they can not provide the qualification (Renewable Engineer)
I have sent two complain letters and they replied to one patronizing me, saying that numerous student completed their qualification... obviously they will not provide name and contact numbers to check that.
I want to complain about them and their practices and get my money back.
Any suggestions, please!
Thank you