I am writing this to try and seek some advice for my friend as she has asked for my help and since you guys have been such a massive help to me in the past - you are my first port of call for advice. Today she received a call while she was at work - she works 200 miles from her home address and her husband was also at work. the call was from a bailiff stating that they were outside her property for a repayment of an unpaid debt (starting at £250) - in her sons name. She has not spoken with her son for 3 years and he hasn't lived with her for the same, in fact, he lives some 400 miles away. The bailiff said that they were at her front door with a police officer and a locksmith and they had a distress warrant to gain entry to her property to remove goods to the value of over £2000. The only way she could stop this from happening is to pay the debt in full over the phone. She was so worried about people going into her house and taking her things that she just gave them her debit card details for them to take the payment (bad move I know but she must have been very threatened to have done that). I have since advised her to call police to confirm if they have log at her address - she called police who confirm police have NOT attended her address. She is now left feeling like she has been conned and lied to by this bailiff who has scared her into making a rather large payment for fear of them entering her house. I am totally out of my depth with this. What can she do in relation to this? Her bank, NatWest cant stop the payment as she gave my card details over the phone but she feels like she has been mislead in the way in which she has been forced to make the payment. Is there any way of firstly getting her money back? and secondly, stopping all the mail for her son coming to her address (she keeps returning mail - 'no longer at this address' but it makes no difference') and stop these companies using her address? Any advice or help would be much appreciated. Many thanks in advance