I have an LG G3 which keeps switching off. It has been repaired 3 times, and it still keeps switching off.
Initially vodafone said they would replace the phone, but now say they won't as I can do an early upgrade. The best they will do now is to have the phone looked at by a senior engineer.
I don't want the phone going into repair a 4th time, I want what they initially offered, a replacement handset. I really don't see what a 4th repair will do, that the previous 3 didn't.
I do not want an early upgrade as an early upgrade is just fobbing me off with saying go and buy a new one, but they say as i am within 70 days of an upgrade they say it's now another repair or upgrade. Surely that's their problem not mine.
The phone is actually only 9 months old, as the previously supplied phoned also kelp going wrong and was replaced.