Jump to content

Search the Community

Showing results for tags 'phoen'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • The Consumer Forums: The Mall
    • Welcome to the Consumer Forums
    • FAQs
    • Forum Rules - Please read before posting
    • Consumer Forums website - Post Your Questions & Suggestions about this site
    • Helpful Organisations
    • The Bear Garden – for off-topic chat
  • CAG Community centre
    • CAG Community Centre Subforums:-
  • Consumer TV/Radio Listings
    • Consumer TV and Radio Listings
  • CAG Library - Please register
    • CAG library Subforums
  • Banks, Loans & Credit
    • Bank and Finance Subforums:
    • Other Institutions
  • Retail and Non-retail Goods and Services
    • Non-Retail subforums
    • Retail Subforums
  • Work, Social and Community
    • Work, Social and Community Subforums:
  • Debt problems - including homes/ mortgages, PayDay Loans
    • Debt subforums:
    • PayDay loan and other Short Term Loans subforum:
  • Motoring
    • Motoring subforums
  • Legal Forums
    • Legal Issues subforums

Categories

  • News from the National Consumer Service
  • News from the Web

Blogs

  • A Say in the Life of .....
  • Debt Diaries

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


Location

Found 1 result

  1. I am a private house hold and have an ex-directory private landlines telephone with BT. I am 64 years of age with health problems. I do not run a business from home and this telephone number has been with me since 1966. On the night of the 24th October I started to get telephone calls from mid-night onwards which got picked up by the answer machine that I have no sooner the answer machine started the calls were cut off after giving a fax signal and then the process was repeated again up to seven or eight times call after call then after a twenty minute break it started again. This was kept up all night long. When I dialed 1471 to find out who it was it said caller withheld the number. However, after five days and nights of this nightmare harassment, I managed to get the two telephone numbers that the calls were made from. They are 01 452 378 483 and also from 01202 406 090. I contacted BT and asked them to check these two numbers as I did not want to dial myself in case they were some soft of international [problem]. They told me the numbers were for Barclays bank and it was Barclay's bank that were making these endless harassment calls to my number. I then called the first number and I wast old by a very rude Indian man that it was Barclay's Call center in New Deli and that I was placed on what he called a Hit List. and he told me that I can not be removed from the Hit List. I then had to make seval calls to Barclay bank to be told on several occassions after being given a complaint number that they will look into the matter which takes three days and mean while I will just have to put up with whatever they dish out such as these calls all night long. I had five days of this from the 24th until the 28th October all night and all day. I was not able to use the telephone most of the time as they also managed to block the line making it unusable each time they made a series of these calls as the phone line would go dead for a while. I am ill with Ostio Arthurits plus heart problems as I had a heart attack last year due to stress and this was the last thing I needed as I also had lost my elderly aunt who passed away at the end of August. I have now been told that Barclays have put a stop to the calls however, I had a further two days of calls on the 13th and 14th of November when it started up again after being told that they had taken me off the list. Barclays have just contacted me and made me an offer of Fifty Pounds which I refused for all this harassment they then made an offer of Two Hundred pounds which happens to be twenty pounds per night and twenty pounds per day for all this aggression. I have told them I will not accept that sum of money and I will now taken this further to the Ombudsman. I find Barclays the most outrageous, and ruthless bank that could not care a dam for their customers and I hope that this helps any one that reads it to stay away from Barclays as they are the most rude and unhelpful bank I have ever encountered. When asked a very simple question to why did they do this to me they said that they have no answer to this question and they were really not concerned about health situation.
×
×
  • Create New...