Hi All, Been sometime since last here. Is there anything I can do?. Utterly sick of the aggressive extortion in London by TFL, Highways and Traffic Wardens. My wife was staying at my daughters in Hampstead and travelling to Richmond. On 11 April at Hampstead none of the barriers were working, no staff at the ticket office and no staff available to assist. A couple of stops into her journey a couple of inspectors got on. She handed her Oyster Card to one when asked and he confirmed she had credit but that her journey had not registered. She explained it was due to the barriers not working. What ensued made her feel intimidated, threatened and anxious as the inspector was in her personal space repeatedly asking her to pay a £40 penalty. This continued until she reached Richmond even after passengers had disembarked. Other passengers could see what was happening and came to her assistance but the inspector could barely speak English and became rude and abrupt. She spoke to an employee on the station at Richmond who told her not to worry, appeal and let her through. Having called me at the time I could tell she was upset and anxious and she subsequently mislaid the paperwork. On 22 May she received a reminder for a sum of £110.00 as she had not appealed within 21 days. She wrote explaining the circumstances but they have replied there 'are no mitigating circumstances and the right to appeal has been forfeited' She has been given 14 days to pay. This feels like blatant extortion. The inspector had the wherewithal to check her Oyster Card and address details but not to call Hampstead station to check her story or even debit her Oyster Card for her journey.