Hi I have used this website in the past with another problem I had and found some great advice so thought id try again. I sold a phone on Ebay 6 months ago for circa £500. The phone was paid for, sent, tracked and signed for by the buyer. I withdrew the cash and assumed all was fine. Now 6 months later with no correspondence from ebay, paypal or the buyer, I am getting debt collectors letters (AFS) requesting me to pay the negative balance in my palpal account circa £500. I am not sure what to do. The item was tracked and signed for (as can be seen on my paypal account). Now Paypal seem to have re-funded the buyer who now has the cash and phone with me having a negative paypal balance. I have no idea what has happened or what my next steps should be. Any help would be appreciated. Regards Pat

Hi all... My friend was blackmailed by someone in france (she's in London)- this was a healer type of person.. . they even came to London and threatened her to pay them more money.. in total over 12k was transferred via paypal. . they threatened her with mental and threatening words/behaviour and said her life was in danger.. She was going through a bad time and was really vulnerable.. Once I (her partner ) found out I explained that She had to go to the police and report this.. I told paypal it was fraud and the same day She got her money back and We went to the police who are now investigating everything.. The problem is now paypal says they shouldn't have given her money back and they now want her to pay them back.. they say that because She transferred it to him herself that it is not fraud and She now owes paypal 12k... She is so scared now.. The police were even pleased She got it back and said it is blackmail/fraud that went on.. . so what can She do now? Her paypal account is under a different name also.

Hi guys, I hope someone can read my story and help me out a bit with this A couple months ago I sold my computer on eBay to someone with a good, trusty account with great feedback. He paid using PayPal (at which point I transferred the money to my bank account) and he collected the PC later that day. Right after he leaves my house, I get an email from PayPal saying the transaction had been reversed because of suspicious activity. The guy was gone. Later that day I found that my PP account had been limited and I was on negative -£1500 (the price of the computer). When I called PayPal that day, they advised I should contact the police, which I did (and got a crime reference #), but that I now owned the money to them. Oh, and the 'real' ebay member messaged me saying his account had been hacked. A few days later PP started calling me but never picked up the phone myself so they never spoke with me. I also received emails from them asking me to put money on my account, I never replied. A month later I received a letter from EOS saying I had to pay the same amount. Yesterday they called me asking me to confirm my identity bla blah, to which I only confirmed my first name. They said I would receive another letter soon, or so I understood, though I hung up while the guy was still talking. I have read these forums for a LONG time and have almost decided to send EOS a letter I found on another thread. I genuinely feel I do not owe money to anyone, obviously, as I have always acted on good will. Even though I understand that they are not a bank, I'm a bit scared that they will eventually get damage my credit score. Can this happen? Can they actually prove the debt? Should I send them a letter or just ignore them? Thank you so much for reading this!! I appreciate any advice you have on this. micguy.

Hello, I recently purchased some ink cartridges on eBay. They were listed as a 'new and unused item' with the details explaining that they had been purchased in error so 'open pack' but 'cartridges still sealed in pack'. The ink cartridges arrived and each had been used, or at least inserted into a printer enough that each seal/nozzle was pierced. The cartridges were not sealed. There was even ink on the outside of the packaging! Each cartridge had been removed from its sealed vacuum pack and had been Sellotaped back into a plastic bag. Each cartidge was missing the plastic tape that you pull off to insert, too. I sent a message to the seller and received no response at all. I raised a dispute with PayPal and they have said that the items were 'as described' and have sided with the seller. Even though the listing states that the items are 'new and unused'. PayPal won't accept photographs as evidence which seems like the key part?! I took photos straight away when the cartridges arrived showing the pierced nozzles. It all just seems ridiculous. We have received a useless item. Any help or advice would be great! Thanks, Helen