Newbie here, hope someone can help Without realising I missed the May 2012 Council Tax monthly payment. I was made redundant about then, so was a stressful time. Next thing I know there's a Summary Warrant on 1 August and Scott & Co phoning me to pay them. Not sure how there can be a warrant against me without my defending myself? I told Scott & Co that I wasn't happy paying the surcharge (I would have paid off the Council Tax in Feb not Jan 2013), but proposed making an immediate payment to cover the missed month and the remaining 5 payments by monthly Standing Order. They agreed and sent me a letter saying they agreed to my proposal. I telephoned them again a few days later and they again agreed to the total 6 payments, and I confirmed the arrangement in a letter to them. The 6 payments meant I would pay the Council Tax, but not the surcharge. I set up the Standing Order and forgot about it. Then out of the blue, on 20 March 2013 they sent a letter saying 'despite our previous reminder' (there was no reminder) ... 'your repayment remains in arrears. Your repayment programme has now been cancelled ...' Can they make an agreement, which pays off the Council Tax, and then once the agreement has been completed come back and cancel it and demand the surcharge? Sent them a letter on 27 March pointing this out to them, and on the same date got a Charge from them, where they have added 'other outlays ...' of £93.70, which is a lot to add to a disputed £133. Can they increase the amount owed just like that? Should I argue it out with them, complain to the Council, Financial Ombudsman - or just pay up before they keep adding more? Any advice would be useful.