hello,
way back in November 2012, i took out a loan with 247 money box for £120 this loan was repaid late in January 2013.
today( over a year later) i received a letter from 247 moneybox claiming i owed them £241.60.
i contacted them and told them that i repaid this loan with late charges in january last year, they have claimed that i didnt because they have no record and to provide proof that i did otherwise i would face legal action.
i am no longer with the same bank that i had when i took out the loan so i cant get a statement to prove it and it dosnt show on my experian credit report that i ever had a loan with them.
what should i do i cant prove that i paid the loan?
please help