I was sent a demand by email from Octopus for over £500,
immediate payment,
which they say is what I owed to Iresa,
I've no idea who octopus are bit they're quoting ofgem and all sorts,
they reduced it to £400 when I queried it,
they are saying I was underpaying Iresa!
What's going on?
Octopus have threatened me with collection agency already!
I had a DD taken out of my bank yesterday to IresaOctopus for the usual monthly payment I was making to Iresa,
should I cancel this DD?
I know I need to check back and see exactly how much I've paid to Iresa,
I know they took extra out of my account in January to cover underpayments over the year,
and I'm going to book an appointment with CAB,
atm I'm on holiday and worrying about this!