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Hello, Been a while since been on here. Advice for my daughter please. She moved out of a property May 2015 and received a 'further notice of enforcement ' sent to her new address today. Bill was £495. Rang council - apparently £185 council tax £310 agent fees. My daughter didn't officially notify the council she was moving out but did start paying council tax immediately from new property. I guess my question is where does responsibility lie? Can fees be challenged? It turns out CT owed is not outstanding amount, is actually less but apparently you pay a full month and then it is refunded! No letters were passed on to my daughter from old address and council says Agents must have been searching for my daughter. Couldn't make it up, she is on electoral registered and paying council tax in her name. Any / all advice is welcome please as to next step. I have told my daughter not to contact Jacobs, go to council, pay outstanding CT over counter in cash and hand them a letter of complaint about Jacobs as she hasn't received any letters. Are there any forms on this site relevant or will it be ad-hoc letter? Regards, Sherlock
