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Kensington NMortgage Co

terracotta4 posted a topic in Financial Legal Issues

Have only been told of this nightmare by a friend this week and don't have all the information yet. My friend's husband was referred to Kensington by Abbey National when he needed to borrow money to buy a truck for work. He borrowed £19,000.00 the payments were made for a long time until he was hospitalised for 3 months with Crohns disease. Since then they have made payments when the could they also fell in to arrears with their mortgage but this is now up to date. Kensington have been relentless in their pursuit of this couple - writing letter every week and the calls can only be described as menacing. He was offered money by his company to pay off the arrears but Kensington do not want this. Kensington went for a possession order in May this year - the offer was made again of a F&F - this was ignored. A further order was made for posession on 3rd September - again they would not accept the Full offer and have agreed to payment of £1000.00 on the 9th September then payments of £333.43 per month for god knows how long. I have seen the most recent letter and the interest charged is staggering on 3rd May the o/s amount was £13265.47 - on the 14th June £13,684.02 and on the 30th July this had risen to £14525.08. i am going to find out how much they have paid by requesting statements, but need advice on how to proceed.

The National Consumer Service