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A friend of mine is having a nightmare with her Experia Miro mobile phone . . . it loses mail, it loses calls, it loses contacts and turns itself off intermittantly . . . she is 1 year into a 2 year contract and been back to the vodafone shop many times to resolve the said problems. It has been sent away to be fixed and it's still happening . . . to say this phone isn't fit for purpose is an understatement and the fact there are so many problem threads like this my friend is worried it will never be resolved. What legal rights does she have to get this sorted because fixing it doesn't seem to working and she pays £28 per month for the privilege! Thanks in advance for any help posted . . .
