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Found 2 results

  1. My brother had a MSI 990FXA-GD65 motherboard for about two years which worked fine until one day it turned off, and wouldn't power back on at all, changed RAM / CPU / Power supply but it was the motherboard that had somehow blown. He bought another one to replace that, which he gave to me when he upgraded it. I had a completely different set of components and it worked fine for just over a year, but then a couple of weeks ago, the screen went blank while watching a movie, and a nasty burning smell came from the PC, I had to pull the plug to turn it off. It didn't work again either. I've now bought the newer MSI 990FXA GD-80 (same as my brother). Hopefully these will last longer!
  2. I purchased a MSI u135 netbook from argos on the 8th dec 2010 .£199. It was an xmas gift for my 27 year old daughter . Obviously she did not recieve the item from me untill 25th December . My partner had set it up for her and mentioned to me that the space bar and the mouse appeared to be very stiff & a little bit unpredictable . Ie it would open 2o windows with 1 click etc . However we thought as it was brand new maybe this was the reason why ? The internet worked fine . My daughter loved this item but within 2 weeks of se she was starting to get a bit fed up with the netbook appearing to have a life of its own . The mouse kept freezing and the space bar jamming . I went to her house mid january and she showed me what was happening ironically the system woud work fine with an external mouse ? we took it back to argos who said that as we had had the item for more than 30 days it would have to be sent away for repair . I had a telephone cal from argos today telling me that someone at msi ? hahad examined it and had fond the moher board to be water damaged and that a repair would cost £185 ! and that we were responsible for the water damage so we would have to pay this amount ! This item has never had any water damage to it ever . its only 8 weeks old as is in imaculate condition . i was furious ! Can anyone help with advice ? if the netbook was in perfect working order except for a mouse that froze and behaved erratically , and a space bar that just got stuck every now and again would you need to replace the mother board and why would it work ok if an external mouse was used ? are there any companys who we could pay to examine this item on our behalf to get a second opinion ? £185 for a repair to an item that cost £199 is a joke how can this be the case ? has anyone experienced this type of thing before with argos and other laptops etc ? any help would be very much apreciated .
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