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Last week I bought a new pair of walking boots from one of the Mountain Warehouse stores. The first time I wore the boots I found them to be very slippery when walking, having little or no grip. It felt about the same as walking on ice. I queried this with the company who have been most unhelpful. They say the boots are made for "rough terrain". No where in the advertising of the boots does it mention they are not suitable for general wear such as walking on paths, roadways or other normal surfaces. Could anyone please advise how I should procede with either getting the boots exchanged or my money back from this company?
