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  1. I had an email to my hotmail on 15th March asking me to contact the 'home visits team' to arrange an appointment. I didnt see this until last week as its an old email address. There was another email dated 18th March stating as I hadnt responded a doorstep agent would visit me anyway. No company name was given, no contact, no company footer or details of what they wanted, nothing but a reference that means nothing to me. I googled the 'phone number and linked it to Motormile finance UK Ltd. I replied to their emails upon receipt on 23rd March asking them to write to me detailing what they wanted and sent the usual ,I acknowledge no such debt to your company etc, do not phone and the doortep visit letter etc etc. I told them I would make no such appointment and made it clear to them that I know my rights and wil not be intimidated by them .I also sent copies of these emails by recorded post with a covering letter which has been delivered and I have copies to hand to anyone that calls. I dont know what they want with me as I dont know of any uncleared debts or accounts that I'm not paying. They havent responded to my letter or to my two emails sent to them so I resent them and copied the email to two other email addresses linked to motormile. Still nothing. Today they rang my place of work , it was an automated call which said something along the lines of 'This message is from MMF to inform you that you have not responded to our correspondence and therefore we are instructing our doorstep agent to call on you, if you would like to make an appointment please call xxxxxx. My colleague on the switchboard rang them to explain it was a business number and requested they remove it. They responded by stating 'we are trying to contact xxxxx', giving my name and asking my colleague to pass on a message. My colleague said if it was a personal matter they would have to ring me outside of working hours on a personal number unless an emergency , as is company policy. The person from MMF then said my number would be removed but could take 24 hours so further calls may be received. It was obvious that this was a DCA and they stated doorstep visit etc and then disclosed my name to my colleague. I was honest to my colleague and said I dont know what it is about but it was still embarassing. I've written again today enclosing the stuff already sent and told them I will not tolerate calls like this to my work or anywhere for that matter and told them to write to me. I can see there are threads going back several years re MMF , it seems they dont give up, I'm paranoid that they are watching me or something assessing my 'standard of living' and I dont want them turning up at my house. I'm not scared of them if they do call and know what to say but I could really do without this hassle at the moment. I am worried they may distress my daughter who suffers from anxiety disorder if they turn up at my house while I am out and she is alone or that my neighbours may overhear or that they might call when I am out at work and one of my parents is here as is the case sometimes when my daughter is on school hols. Where do I go from here ? OFT ? Does anyone have an email address for MMF that is actually monitored? I refuse to phone them. If it becomes apparent that I do in fact have an outstanding debt then fine, but I wont respond to threats, intimidation or shady emails. All advice greatly appreciated as always.
  2. Hi I have been receiving texts and phone calls from these people . I know there is a debt but at the moment I can not afford to pay it but will come to an arrangement soon. What is getting to me is that I have emailed them asking for all communication to be in writing only yet they haven't written, just one email then phone calls and texts. Its embarrassing as people ask me who is on the phone and who the text is from. I am normally so open about things that I hate having to lie . How can i stop them?
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