Hi,
I bought a new car recently and still haven't received the V5C.
DVLA have told me that I have to pay £25 for a replacement as I did not tell them within 6 weeks. How was I meant to know this, wasn't told on any correspondence I have??
Complained to Royal Mail - they say sender should make sure I get the item, not their fault.
Complained to garage I bought the car from - they say they are not obliged to tell a customer this information, not their fault.
Complained to DVLA - still have to pay!
Isn't this unfair?