Search the Community
Showing results for tags 'migrations'.
Found 1 result
-
I have been waiting a couple of months for a migration from one energy supplier to another to be completed and get my final bill but I kept getting the same lame assurances that it will happen soon, could be aonther month etc. I found out that my old supplier, Greenstar, hadnt been given the electricity final reading so I got on to the new supplier, who assured me it had been forwarded. I found out that the numbers are passed through various middle men first and then put on a database where the oldco can look at it. Well, guess what? A company called SMS (smart metering systems) based in Cardiff hadnt forwarded the reading given to them so they werent on the database. When I compained to them about their inability to do their job they said that it was a data flow problem insinuating that it was a computer glitch. What they meant is they forgot to do it. These third parties get paid handsomely for basically doing nothing and there is a chain of them involved, not just one. No wonder this country looks like it is struggling, we create methods of cocking things up that others simply couldnt comprehend.
