Hi all, I bought a car through a private sale a couple of months ago, (£1750) it was advertised as in Good Condition. It was test driven and all okay. Bought the car and within a couple of weeks there was an issue with starting and the lights on one side of the vehicle failed, as well as no reversing lights. I have just picked up the car from my local garage and they have fixed the light problem, broken wiring (£159) I had also asked them to check out the starting problem. and they have advised the following. 2 x diesel injectors found to be leaking fuel back to tank cost of £900 to fit including labour. There are also fault codes appearing EGR Valve signal and Camshaft Sensor Signal. (no costs given yet) I know this was a private purchase, but I am wondering that as these are mechanical and would not have been seen at time of purchase, where would I stand with claiming some of the costs back for repairs.bearing in mind the advert was Good Condition and I still have a copy of the advert. Is it down to the seller to prove they were working at the time, I spoke to the mechanic and he advised that the injector issue happens over a period of time so its not an over night problem. any thoughts welcome, I would be happy to just get some money back from the seller.

I would appreciate your consideration of the shocking situation I have experienced with my Dodge Journey – now off the road and worthless following an unexpected, catastrophic and unbelievable internal mechanical collapse. My Dodge Journey is only four and a half years old with just 64,000 miles driven and was registered by the Chrysler dealer on 24th December 2009 and purchased direct from Chrysler Oxford by me in the summer of 2010 at just 6 months old with no other prior owners. My car was exclusively maintained and serviced by Chrysler Oxford until I relocated during 2013, after which it was only ever maintained and serviced by Chrysler Peterborough (Stoneacre). On 13th August 2014, during a journey through a local town the car came to a sudden and unexpected halt accompanied by some mechanical crunch-type noises. No warning lights, no sign or signal that anything was wrong prior to that moment. Following recovery and delivery of the car to Chrysler Peterborough the diagnosis was explained to me and confirmed by the dealership with the e-mail content below: .....After an initial diagnosis and strip down of your Dodge Journey here are the findings as discussed: The offside drive shaft has spun in the differential due to the splines being worn. This has in turn caused extensive damage to the differential splines. The vehicle requires a new transmission and driveshaft. Price as discussed is £11467 inclusive of parts, labour and VAT. Kind Regards Service Manager Stoneacre Peterborough Fiat, Chrysler, Jeep & Dodge As I am sure you will appreciate I was absolutely shocked and stunned by this outcome. I foolishly assumed that no reputable, quality, luxury car manufacturer would accept one of their vehicles collapsing in this way, at this age, at this, mileage. This was clearly always going to happen – it was just a matter of when this internal material defect would surface. There is nothing I could have done, nor could I have known this was going to happen. This was an expensive car to buy and I wanted to have a quality car, suited to the needs of my family. I wanted it to be maintained and serviced only by Chrysler – so that I could be sure that it would be well cared for and that I would know I had done all the right things to look after this car correctly. I have a disabled child that requires constant care and supervision and as he grows this car was to be a comfortable, safe, reliable, quality car from a reputable luxury brand. I did not get what I paid for as this car is no longer fit for purpose. While I fully understand that my car is beyond its original 3year warranty, this mechanical collapse surely must be an unusual and exceptional situation – which I assumed would be as big a shock to Chrysler UK as it was to me. I contacted Chrysler Customer Services and explained the events. I was advised that a Case Manager would be assigned and that contact would be made with Chrysler Peterborough to review the damage described by them. I waited 48 hours and as no contact had been made with me, I caller Chrysler UK again, only to be advised that no Case Manager had been assigned and that no action of any kind had been taken with my case. I realised then that Chrysler UK had no interest in my situation and were not intending to treat my case with any level of concern at all. After protesting at this appalling treatment a Customer Service ‘executive’ called me back and immediately advise in as prompt a manner as possible, that my Dodge Journey was out of warranty, that Chrysler UK had no intention of offering any goodwill solution to this situation, that there was no one else in Chrysler UK that I could escalate my case to and that I was not to contact Chrysler UK again as there was nothing else to say on the matter. My complaint is, I am sure, very clear: that through no fault of my own – at just four and a half years old and at just 64,000 miles - my luxury Dodge Journey car has suffered a catastrophic mechanical failure. I have a car that is now beyond economical repair and of no value to anyone in this current condition. I do not have the quality car I paid for and as the consumer I am left with nothing. This mechanical collapse was as a direct result of defective manufacture, be that materials or process – a situation that someone, somewhere should be taking responsibility for. I believe this situation is worthy of consideration at the highest level within Chrysler UK and my car should be repaired fully or replaced to honour the commitment to provide a vehicle fit for purpose and an appropriate expected lifespan. I am requesting help from you to assist in any way possible with getting someone to agree that this is unacceptable and to step in to offer a credible and honourable solution or could there any UK or European consumer law that might help me in this situation? Any advice offered would be of great benefit.