Ive had a letter notifying me of a visit in just over a week, from a lady who wants to check im getting the correct housing benefit. Has anyone had a visit like this? i've never had one before, she wants to see my documents and ID. I claim housing benefit, CT reduction working tax and child tax credit.Her number and name is on the letter, including landline and mobile. The letter said its a random check.How many bank statements are they likely to need? im online for banking. Any experiences please of this type of visit?

Dear Folks Can anyone please advise, I am my mum's full-time carer, I am also her DWP Appointee. Today when I took mum home I found a letter in her postbox (which she is unaware about) the heading states: Notification of Performance Measurement visit for next week. I am going to have to cancel the visit as it is too short notice. Are these visits normal and random, or has someone been malicious? My mum has nothing to hide, but I've read on the internet that some of these DWP people go around the property, looking in rooms and even drawers (not the knicker type Have they got the power to go upstairs? Also my mum spends most of the day at my home as I live nearby, would they come to my house instead of hers? We have a joint bank account and both of our income based benefits go into it, there is no benefit cap as my mum receives DLA and so does my disabled son. How many bank statements should I provide for this visit? The account is in overdraft, there is a loan but under 5K to pay for my divorce, the account has never been anywhere near the 6K limit to declare and mum has nothing to hide. I can only think 1) someone has been malicious 2) it is random as they say 3) the joint bank account has been flagged up as my son has only recently been awarded DLA. I dread to think how mum will react by this visit, do you think the DWP will see me instead as I am her DWP Appointee? Any help gratefully received.