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I made a complaint re: a miss sold LoanCare single premium policy on behalf of my partner. Nationwide seem to be trying to stall at every turn. The latest being that they need information on 1. employment status at time PPI was sold 2. Details of Employer, number of hours worked, particulars of his companys sick pay entitlement 3. Details of alternative means of making repayments, such as level of savings held with proof. They will not progress any further without this info. Now we have the results of the SAR, Nationwide have most of this info already, apart from savings and sick pay entitlement. Interestingly, we discovered when my OH took a top up loan on top, they charged him for another policy on top without telling us. Do Nationwide have to have this info and is the 8 week deadline still in force while they wont progress? Thank you
