In 2014 I wrote a letter to my ALMO with a great idea. Some time later they said nah not our scene. Now in 2015 on Boxing day I receive a call from the carer of a disabled resident at the other end of my estate asking for my help. Now the ALMO want my letter... The tenant is a warm kind lady and full of beans, even though disabled due to a stroke. The carers had read my letter on my site and thought I could help. I wrote an email to the ALMO and reminded them of my original letter. They came back to me with bucket loads of help. Plus offering support and guidance. Not only that this poor lady was being abused in the most horrendous ways by another tenant. But she did not have the courage or strength to ask for help why? Because she was abused (emotionally physically financially) and finally wrecking her mobility scooter) This lady is very ill and my letter has had a profound effect on her (all good BTW). Now every time she sees me in the street the smile is huge and this makes me so happy. The result was the new carer calling me, me hitting the LA with an email, my result saw 5 ward Cllrs. getting involved and arranging for this lady to be moved to a safer environment. Criminal investigation now commenced. It now makes me smile knowing that when I see this old lady in the street and seeing the huge smile on her face made me so happy and making it so worthwhile in the end.. Want to know more then simply have a look at my attachment (PDF) let me know what you think or even just to say aww lol .... Suffice to say I have been asked by my Cllrs to send them a copy of the original letter to be published in our monthly Council magazine.... The Vulnerable Residents Charter.pdf