Showing results for tags 'l charge â£200 for unused'.
-
My local council has sent a 'Pre court reminder' to us to pay £200, because we failed to send them back my child's free bus pass after she moved schools. I'll try to cut a long story short. My daughter got a free photo bus pass when she went to our local catholic grammar school. A month or so into her second academic year we decided to move her to another school in a different area a few miles away. We accepted that we would have to pay her bus fare for her journey to the new school. She started her new school and we were paying £5 a week bus fare. Two or three months later we got a bill from the council for £200 to cover the cost of the unused 'free' bus pass for the academic year. My wife called the council and told them we had no idea where it was and they told her to write to inform them to that effect. They said that they had written to advise us in November that we had to return the bus pass. As far as we're concerned we didn't get any such letter. Another couple of months passed and we get another bill for £200. At this point, we turned the house upside down and my daughter found the pass in a box under her bed. We sent the pass back by recorded delivery and thought that was the end of it. Today we have had a demand for £200, to be paid in 14 days, or they'll take us to court. My wife called the council and protested that we'd sent it back. They said said it was too late and we had to pay. They said that we had to pay for the pass to cover the period from the time she moved schools until the present and that, if we had paid by march 16th the matter would have been dropped. Again, we told them that we had never been told, whilst in the process of moving her, that we would have to hand the pass back. They told us that it says 'in the small print' on the back of the bus pass that we should hand it back in the event that she moved schools. We are being asked to pay for an unused free bus pass for a journey to a school that she doesn't attend, whilst we've been paying her bus fare to another school! How can I challenge this? They appear to be immune to reason. Am I imagining this, or is it crazily unreasonable? Would you read the small print on the back of a child's free bus pass? If anyone can advise us how to deal with this situation I would be very grateful. Kind regards
Latest
Our Picks
Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS
The Consumer Action Group
×
- Create New...
IPS spam blocked by CleanTalk.