Hi all,
I'm in the middle of a dispute with Capital One over the calculation of contractual interest on PPI charges.
I have calculated the contractual interest in the same way I calculated it for credit card charges previously, in that I took their interest rate and applied it in a compound fashion from the date of the charge on my account until todays date. I used the spreadsheet to caculate the interest.
Just want to check that I've done this correctly.
Kind regards,
Jazzer