Showing results for tags 'itemnotdescribed'.
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Hi all, my first post here! I recently bought a Desktop PC from a business seller on eBay through a Buy it now listing. The item was described as having 2GB RAM (Memory). However when it arrived and I checked, it did not. I contacted the seller who then offered to send some replacement RAM which I accepted, however, it was wrong type of RAM that wasn't compatible with the PC. After some more communication with the seller, he asked me to return the PC to him, which I have, via courier (with tracking) which cost me £9.50. I have asked the seller whether he will cover the cost of the return postage and he has flat out said No. Seeing as though it was the sellers fault for not describing the item correctly, why should I be out of pocket nearly £10? I have done a little research (Google mainly) it seems I may be covered under the Distance Selling Regulations or the Sale of Goods Act. However I can't seem to find an exact piece or quote of legislation relative to what I am asking. Does anyone have any advice?
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