Hello, My mom has just received a letter from Atos asking her to telephone to arrange a medical (within 2 days of receipt of letter). Now my mom is in no state to be calling them, we are dealing here with severe mental health issues and she doesnt speak to anyone, she doesnt even know we have a letter! She has recently been referred to the Mental Health Team and we are awaiting contact from them. When the questionnaire arrived, a local agency helped me complete the form on my mom's behalf and they said she will need a home visit if a medical is needed. The Job Centre recently wrote regarding a 'back to work' meeting, I called them and explained the situ and they called me on the day of my mom's appointment and I explained to them that my mom could not speak with them, they were great and said they would do the same thing next time they needed another one of these meetings. y worry now is, how do I handle the telephone call when I ring Atos, any suggestions. I notice on another thread that maybe I should have enclosed a letter with my mom's questionnaire asking for details of the 'qualified healthcare professional' who is assessing my mothers questionnaire. Any help is greatfully received.

Hello CAG! Hope everyone is good & enjoying the sunny spells I work as one of the managers for a store. I have been working with my company for well over a year so permanent employee. I have been performing really well and been given feedback about the good stuff I do. Until very recently when I wanted to apply for a bigger role in my store I was told that I am not ready for it. It came as a surprise because I thought I was ready but anyways after a heated debate with my line who said he will work on the things that he thinks I need work on and we will get there. I left it at that A few weeks later he invited me and handed over an informal performance improvement note listing 5 things. 4 of which I believe I was doing over and above the call of duty. I could not believe he was trying to performance manager me on something that I am already doing. He kept saying I am the judge of your performance whether u like it or not and I don't think your there yet. I refused to sign the document because I just could not agree with the things he had mentioned on there, the letter also said if I need support I will be given I said no I am fine. He said he will sit down with me ever week to (which he hardly did cause of clash of schedules) and whenever we met he spoke about a load of theory and analogies. Performance wise he gave me feedback many times saying I am making progress so I was happy that things are working out ok. Review date was meant to be the 25th and he did not review until another catch up a week later on the 3rd and he handed me an invitation to a performance meeting a few days after that stating in it very vaguely what I had not achieved. And a lie that he had given more time to show improvement that's why there wasn't a meeting on the 25th. I had shown considerable improvement in the past month and launched stuff not seen before in the company driving the things he asked me to the hilt. He said there is improvement but not enough. All managers get an assistant and mine have been off sick for weeks putting more pressure on me and He hasn't really given me a team that can be used in the area he has given to me. I feel victimised and for the first time in my career very helpless cause I know I have done everything and more. Plus the things that he mentioned I am not doing which I agree I need work on everyone else is missing too and I have taken pictures on my phone where clearly other people have missed the same things when I mention this to him he says we are talking about U and not them all I am trying to do is get him to look at this consistently. Now I know from the way he was speaking to me he is going to give me a first written warning and I am entitled to take someone with me but I am going alone. And most likely I will appeal the decision cause I know I am doing so much more and have had a very successful last year as a manager and as a store we are performing very well. He always gives me the feeling that he wants to get rid of me and I don't like it and I know he will not see or like all the good stuff I will do after this first waning is given which I will appeal against. I have a baby on the way and my misus is so upset about all this I really don't wana lose my job over some guy trying to show his boss he can performance manage his managers I find it wrong especially when I have done and are doing all the things he pointed out more than the rest please help me with your thoughts and any advice u may have for me Many thanks

hi, recieved the letter friday and been paniking since, i phoned jobcentre and they assured me they are picked at random. i did some part time work... 2 hours a week earning 12.00 week which is under the £20.00 limit your allowed but its only just dawned on me that i maybe should of told them of this work and i am worried now i am under investigattion for a oversight on my behalf. I am currently claiming jsa and i dont know what to do? i am thinking of phoneing up tomorrow and admitting to my mistake and that i am willing to provide any letters etc they need, i am no longer working as it was only a temp position. I honestly didnt realise i could of done wrong by my claim help!!!

Hi everyone. I am new to this site which I did not know existed until today and hope to be able to get some advice and contribute advice in the future. My concern is that I have received a "Invitation to Office Interview" from Jobcentreplus Customer Compliance. The letter has been sent from Newlands JCP Customer Compliance Support Team in G43 area of Glasgow but the interview is at my local Jobcentre in Parkhead Glasgow. The letter is not hand signed. As far as I am aware I am not doing / claiming anything wrong and only moved to this address as a lodger 6 months ago. Do I need to be worried about anything or any advice of what happens at this interview. I am on IS / HB (rent) and SDA but do not claim CTB as its my landlords responsibility. Thank you for any pointers