Well, Not really "Inhuman" rather "Non-Human"
Just trying to follow up a problem with the Post Office. CAB website and online searches shows 0345 611 2970 for PO Customer Care as number for complaints.
The automated message says 'or to complain press....' then you're told to email or write.
Their complaints form can be found here: Doh! system wouldn't let me post a link could an admin please tidy up it can be fount at www post office co uk / Contact us complaint
So don't waste another 12p and your time on a phone call to a machine only to be told you need to write.
I've emailed CAB requesting they update their web page.
Hope this helps
Kind Regards.