Hi hope someone may be able to offer advice, my son has been insured with endsleigh for past six months, previous to this with insurance company for two years with no problems, he has never had an accident nor made a claim, as his mum I am named as additional driver, I rarely use the car and I have no other car and therefore no other policy, I have never had an accident nor made any claim, I just drive very occasionally. Today my son has received a letter from Endsleigh wanting an explanation as to why when they have searched the Claims and Underwriting (CUE) register, the information supplied by him at time of taking out the policy does not match suggesting in the letter, nothing specific but stating that " they have searched this register and can confirm that claims have been supplied to the register by other insurers in relation to previous insurance experience on another motor insurance policy for a driver on your policy" this made no sense to him at all, but as they were asking for a written explanation within 14 days or they would cancel his insurance from inception, he rang the number provided, when he explained , they stated the reg of car involved and my son realised this related to my husband, his dad, they have both got same christian and surname but different middle names and certainly different dates of birth. My son explained the error , however Endsleigh state it is my son who needs to prove it wasnt him and that they dont have access to dates of birth to search this register, when it was suggested to Endsleigh that this was a breach of Data protection, they then said the additional driver was my husband, therefore that is why his information came up, however I am the additional driver different christian name , date of birth etc from hubby, who by the way is appalled his son now has been given this information, Endsleigh have given my son the name of insurance company (hubbys previous)again hubby furious, to contact as they say my son must sort this out. Question is how ? and why do insurance companies have access to personal information if they are not able to protect it ? help anyone ?