Hi All I am a 34yo male who suffers from daily debilitating headaches, this i have suffered from for some 8 years now. My condition is covered under the scope of the equality act. The employer referred me to an occupational health who suggested home working, as the office environment is a likely trigger factor. His recommendation was a 50/50 split between the office and home office extension. If this were put into place the o/h doctor expected that i could resume my role in its entirety. I subsequently submitted a flexible working application, stating the o/h report, they sanctioned, as the basis for this. This was reviewed and subsequently declined two weeks later. I appealed the decision, and the appeal has subsequently been declined. The reasons stated are listed within the regulation guidelines, detriment to customer service, lack of work, and i would have to work unsupported. Having worked in the business for some 5 years i found these reasons disappointing and not a true reflection of what would happen. I've been left with two options: 1. Work condensed hours, with a period of phased return. I.e. work 8 - 6 Mon - Thursday with Friday off of work. This was trialed previously and had a negative impact on customer service. 2. Part-time hours. This i know would cause a problem for the business due to the numbers of colleagues working job share or part-time hours already. I feel I have been left with no option but to return to work and 'put up with' the side effects the office causes me. This is achievable to a certain extent, but what happens when i suffer repeat attacks and need to take subsequent time off of work? Back to square one.... I've also been told that i have no sickness benefit remaining, however i do not class this as sickness absence as it is a disability/condition I suffer from. I'm waiting to hear back from my union to discuss what to do next. The letter ended with a statement that the appeal has finished and that the decision is final :/ My employer is large with >15,000 employees. Kind regards Gary