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Evening all, I bought a rescue dog from a rescue centre, and I was told I needed to take my two dogs up to see if they get along with each other before we could take the third one home, which we did. This place offer a 4 week settling in period, where you can send the dog back in that time if it doesn't work out. So nearly 3 weeks into this months trial I had to send the dog back as he and my eldest female dog were not getting on, and the fighting etc was still not settling down, so to save one of them getting seriously hurt, he went back. Now they have told me I cant have my money back, I can only have a credit note. Now this wouldn't be so bad if I could use it in the shop section on the dog foods etc, but I have been advised that it is only to use towards another dog (nor is selling the voucher on allowed). now my argument is that my eldest dog obviously doesn't get on with other older dogs, to which they said to use it against the cost of a puppy, which would be all good and well if the £150 credit note would cover all or most of the cost of a pup, but their cheapest pups start at £300 + VAT, and I don't have that kind of money. So my question is, where do I stand? can I demand my money back legally, or have I wasted £150 that I cant use? any help would be much appreciated. Danielle. x
