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At wits end here. Been contacted by a company called C.A.R.S (Creditlink Account Recovery Solutions Ltd) who buy debt it seems from other companies. Several harassing phone calls later they finally send me a written request for a payment they say I owed XLN Telecom. I have had no communication from XLN or invoice for the amount they say I owe, and it appears they have without warning passed it to this company. I terminated my contract with XLN in April this year in accordance with the termination procedure - 42 days notice etc - and received the usual 'sorry to lose you' email, but no inkling of an outstanding amount owed. I dispute that I owe them anything. Should I complain to them or just deal with these CARS people. If so, can anyone help as to how to write such a letter. Quite worried and confused, as never been in debt in life before....
