Search the Community
Showing results for tags 'healthy'.
-
I need some advice please. I had to cancel the healthy pet club scheme in my vets after a number of problems. I suffered poor service, increase in prices, I was forced to purchase a blood glucose kit costing me £120, they charged me £15 consultation fee when its a free health club check, then they refused me insulin as my cat is a diabetic. I reported the vets to the British Veterinary Association, whom have yet to reply to my complaint back in August. I cancelled at the healthy pets club direct a couple of months ago; why demand money now? Today I got a letter from the vets demanding a payment of £167 as I had cancelled out of contract on the scheme. Upon reading the terms and conditions on their website, it clearly states you can cancel at any time, and doesn't mention about being charged anything!! Also when I canceled with them direct, they never said anything about being charged either!! I thought that the monthly fee of £9.99 was collected by the healthy pet club people not the vets direct? I fail to see why I should pay this because I had been forced to take my cat elsewhere as they had put his health at risk not just once but twice. I also cannot understand how they claim I owe £167 when the monthly fee is £9.99 this does not add up!!?? In a pickle and dont know what to do! All this vets wants off me is money!!
-
Hello, I'm new and apologise of this repeats. My wife gets ESA and she is in the Support group. I was made redundant and was claiming JSA Contribution based which has now expired. My wife filled in an ESA3 form and claimed for me on her claim (now IB). It's all processed now and we are receiving the joint amount. My Jobcentre advisor phoned me to say I do not need to sign on now as my JSA claim has stopped. It seems that due to joint claim I am now classed as on ESA - but I am not ill. Does anyone know what happens now for me re interviews, work programme etc? My previous JC advisor just said 'speak to the ESA department if you need any help with looking for work. Just for reference my wife and I are 61. Thanks for any help.