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  1. Well I'm after some advice again! My girlfriend has just received 2 letters in quick succession from CW Harwood & Co claiming to be acting on behalf of Redwood Collections. They are chasing an alleged debt of £3886.35 that was owed as far as we can make out to Lloyds Banking Group originally for an Amazon credit card. The debt has been passed around but we now believe from her credit report that the debt was actually satisfied back in 2009 in full. The latest letter states they are now "seeking instructions to pursue this matter through the county court process following your failure to settle this debt." They go on "Payment in full must be made to Redwood Collections Limited within seven days to prevent such action being taken." I really don't want this to end up in court. How can I prove the debt was paid or at least prevent them from taking her to court?
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