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Found 2 results

  1. Between 4th April 1996 and 1st February 2001 I had my first ever mortgage with the Halifax and also some sort of PPI, payable through loss of income, but I can't remember what it was called at that time, although it formed part of my overall mortgage payments. Due to the lack of information I had, I instructed a PPI claims company to act on my behalf, who contacted the Halifax and were advised that I didn't have any PPI. I wrote to the Halifax directly, asking them for my mortgage account number, transaction list, and details of the mortgage and insurance/payment protection policy taken out alongside my mortgage. They responded by saying that all account information about me was no longer held and therefore they couldn't provide the information requested. Does anyone know where do I stand with this please, as I really wanted to make a claim? Thank you in advance.
  2. Hi, I wrote to halifax regarding a claim for misselling and outline that I believed that I had been missold as I felt that at the time i was being pressured into taking it and without doing so it would effect my chances of getting the loan. The letter was dated the 7th July 2011 and they wrote back a week later stating it would take 16 weeks to look into my enquiry. Do I have to wait until the 16th week has passed until I chase them up again and can anyone provide me the correct letters and wordings to assist me in the claim. With regards to interest, the amount that I am trying to request back is 5553.00. How best am I able to calculated the interest charges to cover the losses that I have incured. Your help is greatly appreciated and welcome as much feedback that you can give me. Kindest regards, Burdie
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