Between 4th April 1996 and 1st February 2001
I had my first ever mortgage with the Halifax and also some sort of PPI, payable through loss of income,
but I can't remember what it was called at that time,
although it formed part of my overall mortgage payments.
Due to the lack of information I had, I instructed a PPI claims company to act on my behalf,
who contacted the Halifax and were advised that I didn't have any PPI.
I wrote to the Halifax directly, asking them for my mortgage account number,
transaction list, and details of the mortgage and insurance/payment protection policy taken out alongside my mortgage.
They responded by saying that all account information about me was no longer held
and therefore they couldn't provide the information requested.
Does anyone know where do I stand with this please, as I really wanted to make a claim?
Thank you in advance.