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At midnight tonight I have a bond maturing at Natwest. I want to close down the account and Natwest have offered three ways of doing that. 1. A CHAPS transfer to my regular high street bank. 2. They order me a bank card and I take out a bit each day. 3. I request the full amount in cash. As I'm leaving the country for 6 months on Sunday the last two options won't work. Therefore I'm told I have to use the CHAPS method, but the fee is £23. Surely there's a way of doing this without a fee, from what I can gather CHAPS is a premium same day service. I would imagine the bank could do a BANK GIRO CREDIT or a BACS payment. The bank says they will only do a CHAPS but I don't believe this and I don't see why I should have to pay for it especially when my money has made so little interest in the first place. I'd really appreciate help on this matter. £23 might seem like nothing but it's a lot to me.
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