,i recently purchased quite an expensive graphics card off them,my decision partly swayed by the ex display discount and partly by the promise of 4 free games,however ebuyer chose not to send me the needed voucher for the games redemption,and upon telling them of this error the guy on the phone decides to tell me that "oh it was an error in the listing somebody just copied and pasted it you dont get them" erm,how is that my problem,i made an offer to purchase a graphics card and 4 game,an offer which was made into a legal contract as i understand it to supply goods as soon as you they took my cash,and by refusing to supply me with the voucher not only are they breaking the sale of goods act but also annoying a regular customer ,but to add insult to injury,when asked about me retuning the good under dsr (since i haven't received what was originally offered) im also told i have to pay return postage and take a 10 quid hit as well-how does that work,how is @ebuyer.coms lazy online copy/paste practices my fault,i saw goods offered/i paid for goods offered/i didn't receive all of the goods offered.how can it be possible im expected to take a 20 quid hit through no fault of my own??????????????????? could anybody clarify this for me,as far as i understand ebuyer are breaching the sale contract by not supplying me with the games voucher-the payment procecced/order acceptance clearly shows the games were included(the site has since taken all exdisplay free games off site) this is a copy of confirmation email We can now confirm that your order (19602805) has been processed and payment has been successfully taken. The order will be delivered on your selected delivered date. An email will be sent as soon as your order is dispatched from our warehouse. Due to the way we supply products your order will arrive in the following way. The items listed below will arrive in one delivery: Item: EXDISPLAY Gigabyte HD 7950 WINDFORCE 3X OC 3GB GDDR5 DVI HDMI Dual Mini DisplayPort PCI-E Graphics Card With FREE Never Settle Reloaded download coupon - Qty: 1 Your order will be delivered to: craig Your order total was £245.95 All packages should be received at the same time. However, if you selected the Within 5 Days delivery package, there is a chance delivery could take place across a number of days within this time period. Please note, if you have selected a next working day/Saturday delivery and your payment has been processed after our scheduled cut off time for that day, your order may be delayed. Please do not reply to this email. Kind regards, Ebuyer Customer Support where do i actually stand legally,can they refuse to supply the games,can they charge me 10 quid to return under dsr and make me pay return postage? thanks guys

On the 13th of October I ordered a watch from Amazon. They were running a promotion on their 'luxury' watches and the discount was such that I finally caved and placed my order despite delivery being listed as 'Usually dispatched within 2 to 5 weeks.' I'd been monitoring the watch for a while and it had been 2 to 5 weeks for as long as I can remember. 5 weeks was approaching and there was no sign of my watch, but I had every confidence in Amazon fulfilling my order. A few days ago the 'availability guide' changed to 'Temporarily Out of Stock'. It was at this point I thought, I know where this is going. It's only a matter of time... Anyway, it happened. Yesterday morning I got the email cancelling my order and inviting me to purchase from other suppliers (at significantly higher prices) and the 'availability guide' has changed to 'Sign up to be notified when this item becomes available'. I think Amazon had no intention of providing the watch at the advertised (sale) price. They probably had no stock, but still took orders knowing that when it does finally come back in stock they can sell it at the usual, higher price. They were just using the promo to increase traffic, with no intention of fulfilling orders. The bottom line is I feel Amazon should provide the goods at the agreed sale price and I'm willing to wait for them to get hold of it. Is this reasonable? Is there anything I can do to facilitate this outcome? Or should I just forget about it? I'm really annoyed and feel like I've been robbed. I think my browser is fubar. Is the formatting in my post working? I'll have to check it at home and correct if necessary. Sorry.