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I purchaced a TV ariel from an ad on MSN , They were promoting a special offer if you purchaced 3. You could select to buy other quantities so I selected only 1. A couple of days later I received an email order confirmation from them and they had billed my credit card for 3 Aerials for £82.49. I immediately wrote back saying I had ordered only one and requested refund. Their reply was the goods are in transit (from it appears Hong Kong) and that refunds are only given after they receive the items back. I then cancelled my order completely which they agreed to. The parcel is still in transit via Swiss Post . I have since found out that the aerials do not work and the whole company is a con I am now assuming I will not be getting my money back. Following up on info I found using the net, the company owner is in the U.S.A. the company is in Panama and goods are shipped from Hong Kong and no addresses can be found for any of the above. I believe that I could possibly reclaim the money via my credit card, (obviously when the goods have been returned). Does anyone know anything about this or how to go about it?
